Veterinary Technician - Lead Internal Medicine
Description
Veterinary Technician – Internal Medicine Lead
Pet Specialists of Austin | Austin, TX
Full-time
About the Role
The Lead Internal Medicine Veterinary Technician provides advanced technical and nursing support while partnering closely with clinicians to deliver exceptional patient care. This role combines hands-on clinical expertise with client communication, team mentorship, and departmental leadership.
- Advanced Patient Care: Provide expert nursing care for ICU and specialized medicine patients, including collecting blood and tissue samples, performing advanced blood tests, sedating and anesthetizing patients, and preparing for specialized procedures such as endoscopy and bone marrow aspirates.
- Client & Veterinary Liaison: Serve as a primary client educator by clearly communicating diagnostic results, treatment plans, and financial estimates. Maintain accurate patient records, advocate for patients, and coordinate care between departments.
- Leadership & Mentorship: Train and mentor veterinary technicians, veterinary assistants, and veterinary externs. Develop departmental schedules, SOPs, and checklists, and assist in the hiring process.
- Departmental Operations: Oversee inventory and equipment maintenance, lead monthly department meetings, provide constructive feedback, and use strong conflict-resolution and emotional-intelligence skills to support the team.
Our Ideal Candidate:
- Must have leadership experience
- 2 or more years of internal medicine or other veterinary specialty experience required
- Has strong interpersonal communication skills
- Is adaptable and works well on a team
- Is dependable and detail-oriented
You’ll Grow with Us
Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:
- Our vast, diverse, and free library of continuing education courses - ThriveU
- Live, virtual interactive workshops to develop valuable leadership skills
- A program designed to teach you the fundamentals of running a pet hospital
And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.
Benefits – our care in action
Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:
- Competitive pay
- 401(k) with employer match
- Mental health resources, including easy access to therapy through Lyra Health
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Subsidized backup childcare and elder care
- Expert advice, support and network discounts for fertility and family planning
- FREE CE courses
- Pet perks and veterinary service discounts
- Student loan support tools and assistance
*Some benefits shown are only for full-time team members who work 30 hours or more per week. Certain Benefits may be subject to waiting periods or length of service requirements.
About the Hospital
Pet Specialists of Austin is a 24-hour emergency and specialty referral hospital that invests in the growth and development of our teams. Opened in 2021, we provide the Austin area with compassionate, high-quality emergency and specialty care, including neurology, surgery, internal medicine, and oncology. We foster an emotionally intelligent work environment and strive to support a positive work-life balance.
About Thrive
Thrive Pet Healthcare creates the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs. Thrive invests in its people—through mentorship, leadership programs, continuing education, and well-being initiatives—so teams can grow and feel supported. For pet owners, convenient solutions such as a mobile app, digital booking, Thrive PlusTM membership, HereFurYou Helpline, an online pharmacy and flexible financial options* make accessing quality care simpler— giving families the peace of mind their pets deserve.
Thrive Pet Healthcare has been recognized by Top Workplaces with Culture Excellence Awards for Purpose & Values and Work-Life Flexibility. The Purpose & Values award reflects organizations that consistently live what they stand for, brought to life at Thrive through our commitment to shaping the future of pet wellbeing and our core values. These values guide how we work and how we care for pets, clients, and one another. The Work-Life Flexibility award recognizes our focus on making meaningful work sustainable, supporting our teams in balancing professional impact with life outside of work.
We welcome you to join our story and join where #WeThriveTogether. Learn more at thrivepetcare.com.