Thrive Pet Healthcare Careers

Description

Veterinary Assistant/Client Service Representative

Beechwold Veterinary Hospital

Columbus, Ohio

✨ Full-Time | 💰 $17 - $22 / hour (Negotiable based on experience) | 🐾 Incredible Pet Perks!

Are you ready to bring your passion for pets to a clinic that truly invests in your well-being? At Beechwold Veterinary Hospital (a proud Thrive Pet Healthcare partner), we don’t just care for pets—we elevate the people who care for them.

We are looking for a dual-talented Veterinary Assistant / Client Service Representative who loves balancing hands-on clinical patient care with building meaningful, compassionate relationships with our Columbus client

🐾 Who We Are

For nearly three-quarters of a century, Beechwold Veterinary Hospital has been a trusted pillar in the Columbus community, providing exceptional companion animal care since 1952. We are a premier, 8-doctor general practice dedicated to treating our patients like family and our team members like professionals. Our unwavering commitment to clinical excellence is proven by our status as an AAHA-accredited hospital for over 60 years—a distinction held by only a small fraction of clinics nationwide. We also understand that trips to the vet can be stressful, which is why we are proudly Feline Friendly Certified, ensuring a low-stress, compassionate environment for our patients and peace of mind for their owners.

🌟 Why You’ll Love Working Here (Benefits In Action)

We believe support for you is just as vital as the care you provide. Thrive offers an industry-leading, comprehensive benefits suite to champion your emotional, physical, and financial health:

• Financial Growth: Competitive hourly pay ($17–$22/hr scaled to your experience) with regular performance and compensation reviews.
• Unique Pet Perks: Deep discounts on veterinary services and pet care.
• Time Off to Bond: Paid parental leave plus "Purr-ental Leave" when you adopt a new pet!
• Mental & Family Wellness: 24/7 access to mental health resources via Lyra Health, plus employer-sponsored childcare and eldercare support.
• Future Planning: 401(k) with employer match and pre-tax commuter savings.
• Career Advancement: Discretionary funds, paid time off to participate in Continuing Education courses, and student loan management tools.

📋 Your Role & Impact

As a vital bridge between our medical team and our clients, you will:

• Champion Client Care: Greet clients and patients with warmth, manage phones and emails, and seamlessly handle scheduling, appointment confirmations, and surgery check-ins.
• Advocate for Patients: Support our medical team by assisting veterinarians during exams, surgeries, and specialized procedures using safe, low-stress restraint techniques.
• Educate & Guide: Guide pet parents through individualized care plans, prescriptions, food orders, and our exclusive Thrive Membership benefits.
• Keep Things Flowing: Process payments, review invoices, and maintain pristine treatment spaces and labs while managing highly accurate electronic medical charts.
• Lift Your Team: Act as a collaborative partner, willing to guide, mentor, and laugh alongside your fellow team members.

🔍 What You Bring (Requirements)

• Experience: Previous customer service experience is required. 1–2 years of veterinary clinical experience is highly preferred, but vet tech students are welcome and highly encouraged to apply!
• Technical Skills: Comfort using computers and practice management software. Hands-on familiarity with surgery, anesthesia monitoring, and dentistry is a massive plus.
• Education: An Associate or Bachelor’s degree from an AVMA-accredited program is preferred, but we highly value equivalent, hands-on field experience.
• Mindset: A positive attitude, strong attention to detail, and the unique ability to multitask and communicate effectively in a fast-paced environment.

🐾 Powered by Thrive

Beechwold Veterinary Hospital is backed by Thrive Pet Healthcare, a nationwide community of over 360 providers rewriting the script on veterinary excellence. Founded by veterinarians, Thrive is dedicated to creating a collaborative, sustainable industry culture by focusing heavily on the needs, modern benefits, and mental well-being of the care providers on the ground.

🚀 Ready to Thrive with us? Apply today!