ER Veterinary Department Manager
Description
ACCESS San Fernando Valley is seeking an ER Department Manager to join our growing team!
$3,000 Sign on Bonus Available!
ACCESS San Fernando Valley is one of the largest, most advanced, and progressive veterinary multi-specialty referral groups in So Cal. We are comprised of emergency, critical care, cardiology, internal medicine, neurology and surgery providing the highest-level care for pets in our community.
Job Purpose:
• Responsible for maintaining a staff that adheres to the principles of Quality,
Integrity, Compassion and Service
• Responsible for the training, performance, scheduling and review of staff
• Provide primary point of contact through which all technical questions, comments,
concerns and issues can be handled, while on and off premises
Duties and Responsibilities:
• Scheduling and performance of interviews and skill assessments for all potential
staff new hires
• Appropriate scheduling of staff to maximize coverage and minimize
overtime while recognizing 24/7 case load needs, including coverage of technical
responsibilities for patients as needed as well as approval of time off requested
• Share responsibility with the ECC Technician Manager for making sure all Cubex machines
are fully stocked and all necessary maintenance on the Cubex machines are performed
• Provision of medical, behavioral, and performance expectations to specialty technical
staff
• Oversight, with the guidance of Hospital Administrator, of staff
performance, ensuring quality control and consistency of technical task completion
• Performance of staff review on a regular basis to ensure staff members
are provided clear expectations and understand how they perform compared to
expectations
• Communication with Hospital Administrator on specialty equipment performance and
maintenance to ensure necessary functionality
• Work closely with Hospital Administrator as well as the entire administrative team to
ensure consistent practices throughout the hospital
• Act as primary person for resource management of staff
• As assigned by Hospital Administrator, oversee training of staff in
various areas of technical skills pertinent to their specific specialty department
• Responsible for being primary key-holder OR Cubex resource as needed
• Responsible for scheduling regular staff meetings and verifying that all
action items from each meeting are handled before eliminating them from the list of
items to complete
• General facility oversight and knowledge, including handling or delegation of first
response for urgent specialty department needs
• Responsible for upholding the spirit of ACCESS by handling all necessary tasks that require
attention
• Scheduling and performance of interviews and skill assessments for all potential
staff new hires
• Appropriate scheduling of staff to maximize coverage and minimize
overtime while recognizing 24/7 case load needs, including coverage of technical
responsibilities for patients as needed as well as approval of time off requested
• Share responsibility with the ECC Technician Manager for making sure all Cubex machines
are fully stocked and all necessary maintenance on the Cubex machines are performed
• Provision of medical, behavioral, and performance expectations to specialty technical
staff
• Oversight, with the guidance of Hospital Administrator, of staff
performance, ensuring quality control and consistency of technical task completion
• Performance of staff review on a regular basis to ensure staff members
are provided clear expectations and understand how they perform compared to
expectations
• Communication with Hospital Administrator on specialty equipment performance and
maintenance to ensure necessary functionality
• Work closely with Hospital Administrator as well as the entire administrative team to
ensure consistent practices throughout the hospital
• Act as primary person for resource management of staff
• As assigned by Hospital Administrator, oversee training of staff in
various areas of technical skills pertinent to their specific specialty department
• Responsible for being primary key-holder OR Cubex resource as needed
• Responsible for scheduling regular staff meetings and verifying that all
action items from each meeting are handled before eliminating them from the list of
items to complete
• General facility oversight and knowledge, including handling or delegation of first
response for urgent specialty department needs
• Responsible for upholding the spirit of ACCESS by handling all necessary tasks that require
attention
Benefits – our care in action
We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:
- Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
- Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
- Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
- Generously subsidized backup and ongoing care support for children, adults, and pets
- Mental health benefits including coaching and therapy sessions
- 401k with employer contribution
- Tenure-based incentive program and performance bonuses
- Continuing education and development support through our library of free CE courses and paid time off to complete
- Scholarship opportunities and student loan support program
and so much more!
Compensation: $80k to $95k - to be determined based upon experience/skill set
Schedule: 8:00 am - 4:00 pm, 2 weekend shifts a month are required
Qualifications:
• The ER Manager should ideally possess 2+ years of leadership experience. RVT preferred, but not required
• Must be an excellent leader
• Must be well organized and able to multi-task effectively
*Flexible availability
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.