Veterinary Client Service Representative
Description
Heart of Texas is hiring a part-time Veterinary Client Service Representative
Part-time: 2-3 shifts per week from 2pm-12am
The Client Care Coordinator's role in our practice is to promote a friendly and professional environment where emphasis is placed on quality medical care, client service & education, and teamwork.
The ideal candidate:
- Is friendly and able to demonstrate empathy with clients
- Able to remain calm and compassionate while carrying on a multitude of other tasks
- Works well on a team
- Has exceptional customer service skills
- Previous experience with patient scheduling preferred
- Previous veterinary experience preferred
- Bilingual abilities a plus
- Weekends and holidays may be required
Responsibilities:
- Greet patients in a prompt and friendly manner
- Checking in patients in a timely fashion
- Schedule appointments
- Receive all incoming calls with a calm, pleasant, professional demeanor
- Maintain cleanliness and professional appearance of waiting room and reception area
- Payment processing and cash handling, and account balancing
- Accurately update client files and document communications
Compensation negotiable based on credentials and experience, with the hourly pay rate starting at $17-19/hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, and experience. Weekends and holidays may be required, as we are a 24/7 hospital. These hours are shared amongst our team and have a generous pay differential.
We invest heavily in our employees with many opportunities for growth and development! We offer outstanding benefits including 401k, continuing education opportunities, generous pet discounts, and more!