CT Scan Technician (Monday to Friday 10:30am to 7:30pm)
Description
- Determines suitability of customers’ impressions.
- Selects appropriate manufacturing settings for the each product/case.
- Utilizes designated system and software to scan impressions.
- Forwards accurately completed scans to design process.
- Tests CT software and hardware; validates or calibrates system or equipment as needed.
- Assists in various tasks relating to the CT Scan process.
- Uploads files as required.
- Opens inbound cases and applies spray.
- Scans case with image capture system to take digital picture of case.
- Prints work orders, work order stickers, and billing invoices for inbound and outbound cases.
- Attaches appropriate documents to Rx/cases. Affix work order sticker to case pan.
- Verifies case data accuracy including but not limited to account number, patient name on Rx, work order, and work order sticker.
- Ensures items listed on invoice matches case box contents.
- Notifies Supervisor/Manager regarding any issues with incoming/outbound cases; asks questions as necessary in order to complete duties.
- Ensures work area is maintained in a clean and orderly state throughout work shift.
- Partners with Shipper/Distributor to validate outbound production.
- Identifies and interprets data to be entered into appropriate systems according to incoming mail type and pre-established shipping data entry guidelines.
- Locates and corrects errors related to orders; asks for assistance when needed.
- Inputs prescription with corresponding case codes into Customer Management system.
- Searches for customer accounts, names, and addresses in Elektra; executes search using search keywords and account phone number
- Selects appropriate carrier and shipping option according to due date of outbound case; ensures Doctor/special instructions are followed as requested.
- Familiarizes self with different carrier shipping systems and software; utilizes carrier shipping systems when not integrated with Elektra or DL +.
- Applies appropriate shipping charge to each outbound case.
- Greets all guest, walk-in traffic in a hospitable manner.
- Provides administrative support such as answering inbound telephone calls, checking on ship dates, offering information on all products, updating new account information.
- Processes orders and prepares correspondences.
- Assists customers in problem solving, planning, development and execution of stated goals and objectives.
- Ensures customer retention and satisfaction.
- Sorts and distributes incoming mail.
- Performs other related duties and projects as business needs require at direction of management.
- High school diploma or equivalent.
- Previous dental technician or dental technology training.
- Prior dental work experience or background, a plus.
- Previous experience working in positions that require hand and finger dexterity, a plus.
- Previous experience in gaming or the use of social media platforms, a plus.
- Virtual Plaster Experience (VPX) certification, preferred.
Pay Range: $18.00/hr
ABOUT US
ORB Innovations is a London-based startup making waves in the world of contact and combat sports. With a passion for innovation, ORB makes Smart Mouthguards that protect athletes teeth AND track their fitness, performance and wellness, providing valuable data to help them train smarter and push further... What's a Smart Mouthguard? Imagine a Fitbit, in a mouthguard!
ORB's products are the first and only of their kind, from heart-pumping beats to head-turning impacts, we've got these athletes covered with a wearable that's tailored to their sport.
Founded in 2017, ORB has spent over 5 years tirelessly working to bring this groundbreaking technology to market. Now, as ORB expands its team, join us in bringing the future of sports technology to athletes everywhere.
THE INTERVIEW PROCESS
Our process involves three stages:
- Resume Review & Short List.
- Initial Call (Depending on the role, a take home task may also be requested).
- Final Interview.
Our average process takes approximately 2-3 weeks, but we always work around your availability.
You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during your application, please contact us at [email protected].
WHAT'S IN IT FOR YOU
We're a hardware enabled sports analytics startup with an expanding passionate team, collaborating and creating extraordinary physical & digital products that have the potential to make a significant difference to our customers lives. If you love sports and technology, this is where the two meet!
There are loads of ways we help ORB-ians do the best work. We often review and enhance our benefits, but here's a brief overview of what we offer right now. If you'd like more information on any of them, just ask!
You can see a full list of employee benefits at https://orbsport.com/pages/careers.
EQUAL OPPORTUNITY STATEMENT
We are actively creating an equitable environment for every ORB-ian to thrive.
One of our priorities is to promote diversity and inclusion, ensuring that we provide ample support for all our employees to grow within the company. Embracing diversity in all its forms and fostering an inclusive environment are essential to our ethos.
As an equal opportunity employer, we consider all applicants for employment without any bias based on ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.