Intern, Atlassian Administrator
Description
Invent the future with us.
Recognized by Fast Company’s 2023 100 Best Workplaces for Innovators List, Ampere is a semiconductor design company for a new era, leading the future of computing with an innovative approach to CPU design focused on high-performance, energy efficient, sustainable cloud computing.
By providing a new level of predictable performance, efficiency, and sustainability Ampere is working with leading cloud suppliers and a growing partner ecosystem to deliver cloud instances, servers and embedded/edge products that can handle the compute demands of today and tomorrow.
Join us at Ampere and work alongside a passionate and growing team — we’d love to have you apply!
About the role:
We are looking for an enthusiastic Atlassian Administrator Intern eager to develop skills in managing the Atlassian suite of tools, including Jira Cloud, Confluence Cloud, and Jira Service Management. This internship is designed for someone with a general IT or cloud background who is motivated to learn how to support and configure Atlassian products to help teams work efficiently. The successful candidate will work closely with experienced administrators and stakeholders to build foundational knowledge and demonstrate growing competency in Atlassian administration.
What you'll achieve:
- Assist in managing and maintaining the Atlassian suite of tools, including Jira Cloud, Confluence Cloud, and Jira Service Management
- Support the configuration and customization of Jira workflows, screens, fields, and notifications under supervision
- Help create and manage custom fields, issue types, and workflows as part of learning assignments
- Contribute to developing and maintaining dashboards and reports to improve project visibility
- Collaborate with team members and stakeholders to understand basic requirements and help translate them into tasks
- Participate in providing user support and training materials for Atlassian tools to end-users
- Assist in troubleshooting and resolving issues related to Atlassian tools with guidance
- Stay curious and keep up-to-date with new Atlassian features and tools through self-learning and team knowledge sharing
About you:
- General understanding of IT concepts and some exposure to cloud technologies
- Demonstrated ability to quickly learn new software and tools, including willingness to explore Jira/Confluence platforms
- Basic knowledge or experience with Jira, Confluence, or related Atlassian tools is a plus but not required
- Strong communication skills and ability to work collaboratively in a team environment
- Eagerness to grow and develop problem-solving and analytical skills through hands-on experience
- Self-motivated and proactive attitude toward learning and contributing to team goals
Education:
- Currently pursuing a Master’s degree in Computer Science, Information Technology, or a related field. Bachelor's degree and PhD students are also considered.
What we'll offer:
At Ampere we believe in taking care of our Interns and providing a competitive total rewards package that includes an hourly rate and comprehensive benefits. The pay range for this role is between $45 and $50, per hour.
Benefit highlights include:
• Premium medical insurance, dental insurance, vision insurance.
• Mentorship and on-the-job training from industry experts.
• A comfortable and ergo friendly desk set-up, designed to optimize your posture and enhance your work experience.
• Vibrant game rooms to unwind and bond with colleagues.
• A variety of healthy snacks, energizing espresso, and refreshing drinks to keep you fueled and focused throughout the day.
And there is much more than compensation and benefits. At Ampere, we foster an inclusive culture that empowers our interns to do more and grow more. We are excited to share more about our internship opportunities with you through the interview process.