Instructional Designer
Design regular, high quality, mixed media field training elements to drive knowledge, efficiency,
and productivity in a field sales organization. Own curriculum-level decisions through
collaboration with other organizational leaders, and synthesizing internal business needs into
curriculum- and course-level learning objectives. The Global Field Enablement Instructional
Designer will work directly with the Director of Global Field Enablement Content and other
Enablement Leaders to field onboarding and competency based learning goals, manage field
learning curricula, create and maintain Sales Enablement Content, as well as collaborate with
other Sales Leaders.
Location: Kraków (or remote within Poland)
Responsibilities:
- Develop and maintain the core School of Splunk Field Sales Enablement content utilised for self-service discovery, global field learning programs, learning paths, instructor led experiences, and certifications.
- Accountable for the content presented and the modalities utilised.
- Collaborate with GFE stakeholders to create and maintain world class onboarding experiences for field sales roles.
- Maintain and develop projects on designated timeline.
- Use effective techniques for determining learner needs, develop competencies, and design comprehensive strategies to address the needs of our learners and strengthen their results per competency.
- Tailor learning global experiences for region-specific needs
- Coordinate with a team (production, graphics, assessment, etc) to execute the planned curriculum.
- Attend regular meetings with leaders regarding developing new content and updating existing content
- Working with the assessment manager, write test questions, evaluations, and practical assessments on content in each curriculum.
- Use innovative techniques and creative delivery mechanisms to reach a dispersed, global field organisation; adopt new technologies as they become practical
Essential requirements
- Solid experience in an Curriculum development, Instructional designer or equivalent role
- Has experience and a strong portfolio of Learning Experience and instructional design – with Curriculum, E-learning and/or video work design examples (please be prepared to send examples)
- Proven ability to simplify complex information into an easy-to-understand format
- Rudimentary understanding of modern IT, Cloud, and IT Security architecture
- Ability to stay focused on while working at a different time than the majority of the team.
- Extensive experience creating virtual, classroom-based, and online e-learning courses
- Familiar sales enablement and LMS technology, particularly the MindTickle Platform
- Strong visual and graphic design skills (can perform intermediate-level graphic design and image editing using Adobe Creative Suite)
- Experience developing videos and multi-media presentations (using PowerPoint, video software such as Camtasia, and e-learning software such as Articulate Storyline)
- A strong background in SME customer service, with strong interpersonal skills with the ability to form successful relationships and collaborate with colleagues at all levels of the organisation
- Strong documentation, writing, and test writing skills
- Proven ability to effectively coordinate multiple projects simultaneously, accept feedback from collaborators, and work across functional teams – internally and externally, in-person and virtually
- Understanding of and experience with global cultures
- Demonstrated ability to work well under pressure, thrive in a fast-paced environment and stay flexible through growth and change
- Education: Bachelors degree or equivalent.
Desirable skills:
- Experience developing sales curriculum (or technical curriculum) by data driven approaches.
- Familiarity with enterprise software sales and channel sales
- Experience with Sales and Channel Enablement
- Experienced in providing voice over recordings for eLearning
- Familiar with Web development (Adobe Experience Manager)
- Ability to establish, communicate and maintain documentation standards
- Willing and able to travel domestically and internationally as needed
We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
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About Splunk
Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data—generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.
Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It’s what we call Operational Intelligence.
Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA – from technology to the way we do business. Splunk is the platform for Operational Intelligence!
Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.
We’ve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.
Benefits & Perks: Wow! This is really cool!
SF Only
Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer, “Fun Fridays”.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Non SF
Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer and “Fun Fridays”.
This isn’t a job – it’s a life changer – are you ready?
Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.
Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.
Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to [email protected]. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.
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