Services Sales Manager

Professional Services Tokyo, Japan Req.Num.: 30887


Hungry. Humble. Honest.

Our values form the foundation of who we are and how we operate every day around the world. They show up in our ambition to achieve our dreams, our courage to do what matters, and our tenacity to keep customers happy. At Nutanix, we prize those unique individuals who demonstrate empathy, respect differences, and appreciate others. If you’re authentic, credible and transparent—someone who walks your talk and thrives on collaboration—we want you to join our team!

Be a part of building a company that is truly leading an IT revolution. We make infrastructure invisible, elevating IT to focus on the applications and services that power their business. Led by Dheeraj Pandey, one of CRN’s “Top 25 Innovators of 2016,” Nutanix welcomes big thinkers and budding entrepreneurs, those who are unafraid to take on seemingly impossible challenges and interested in learning how to build a business along the way.

Nutanix employees enjoy some amazing benefits and perks: healthcare, employee events, world renowned speakers, training and development, and much more. See what life is like at Nutanix by following us on Twitter: @NutanixCareers and Instagram: @Nutanix

Hungry, Humble, Honest, with Heart. 
 
The Opportunity 
Are you a highly motivated and experienced Services Sales Manager who believes in creating customer success and satisfaction? Do you have a strong track record in building long-term relationships with your customers? If so, join our growing team at Nutanix and play a key role in positioning and selling our custom and pre-defined service offerings to help organizations simplify and optimize their technology environments. We offer ample learning and growth opportunities, a flexible hybrid-first culture, competitive salary and benefits, and the chance to shape the outcomes for our customers' critical technology challenges. 
 
Services Sales at Nutanix 
We are expanding and looking for self-driven individuals who are keen to create a significant impact on the company’s success. Our team operates under a hybrid engagement model, allowing for both onsite and remote work.
 
As part of the Global Nutanix Professional Services Organization, our team plays a critical role in helping customers plan, simplify, and optimize their technology environment to achieve superior business outcomes. We are dedicated to creating undeniable business value for our customers by guiding their cloud transformation journey and providing operational excellence. 
 
Your Role 
  • Establish strong partnership with the field sales team and external partner ecosystem (e.g., System Integrators and OEM partners) to review customers’ needs, identify and develop services opportunities. Focus will be on creating large services opportunities that will help facilitate customers’ adoption and expansion.
  • Actively participate and speak in external forums and customer events to generate new pipeline for services.
  • Foster good rapport with the C-suite from our customers’ organization to actively educate and influence them on the value proposition Nutanix Services team can bring to them.
  • Originate and close service sales opportunities, by working closely with Field Sales and SE teams on the preparation of detailed proposals and quotations.
  • Collaborate closely with the Services delivery teams to ensure right resources are identified for deployment.
  • Contribute to the development and best practice sharing (on existing services deal structuring or processes) across the Services Sales team in Japan and other regions within APJ.
 
What You Will Bring 
  • Experience working with Systems Integrator (SI) and/or Professional Services within global software companies.
  • Strong interpersonal, presentation and influencing skills. 
  • Incumbents with access and relationship with C-suite network.
  • Track record in selling to Enterprise and/or large public sector customers.
  • Experience in structuring Services opportunities and selling complex services engagements.
  • Strong team player, with ability to easily build rapport and collaborate with cross functional teams.
  • Capacity to understand and adapt to evolving technologies.
  • Understanding of Services and Solution Sales processes and tools. Incumbents with Services delivery experience would be prioritized.
  • Native level of spoken and written Japanese is mandatory. Conversational English skills required.
  • Technology experience in infrastructure, virtualization, cloud technologies and deployment of Artificial Intelligence solutions.
  • A bachelor’s degree in engineering, Computer Science, or Information Systems is preferred.
 
What You Can Expect 
  • About Your Manager: Craig Lindsey is the Asia Pacific and Japan leader for Sales Services, based out of Australia. He is a seasoned manager with over 20 years of selling experience in technology services. 
  • About the Work Environment: This role will be based in Tokyo.
  • At Nutanix, we believe in supporting our employees on their learning needs and enabling them for personal and professional success through program certifications, engagement in cross functional projects, mentoring, best practice sharing and coaching.
  • Our COOL (Customer-intimacy, One-team, Ownership and Long-term strategic thinking) cultural principles guide us in our interactions and decision making.  We believe in purpose-driven presence at work to foster collaboration, brainstorming and innovation, as well as team engagement. This hybrid work arrangement is intentional - to empower employees the flexibility to manage and balance their work and personal commitments.
  • Additionally, Nutanix offers comprehensive well-being programs that includes healthcare coverage, Well-being days, and volunteer time off to empower employees to give back to causes they care about.

 


-- Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].

Nutanix is an equal opportunity employer.

The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.